Showing posts with label Teambuilding in South Africa. Show all posts
Showing posts with label Teambuilding in South Africa. Show all posts

Monday, May 19, 2008

Team Conflict Managment

Mthimkhulu International are the leading South African specialists, in team conflict managment.team conflict managment

We have just returned to Johannesburg from an incredible break and a wonderful teambuilding session, with Description C&S Audio - in Cape Town.

Cape Town - South Africa - is an incredible place and our teambuild was facilItated in the quaint Train Lodge conference centre. If you visit Cape town, this must be one of the most incredible places to stay. you can dine on a train coach and sleep in one of the stationery train coach rooms.

Our team of Arthie Moore, Suraj Haripersad and myself, were delighted to spend time with this incredible team. Lead by Donald and Liezl Clark - this extra-ordinary group of bright young people - really got into the teambuild - in a huge way! And we are truly grateful that they selected us, as their teambuilding provider!

Our team is incredibly professional and they know exactly what to do, and when. And their work was made far easier by our amazing client.

Here is the feedback from Liezl Clark of C&S Audio:-

Building your team
==================

As employers and business owners, we are all faced with the problem of motivating and building our teams. I would like to share our personal journey and experience with you.

As I write this the sound of the vuvuzela and our team’s new found slogan still resound in my ears…
Imphilo Enhle!! Yes, life is indeed beautiful.

The C&S team was transformed over the past weekend. From a diverse team divided down lines of race, language, religion, job title and background we have gone to a team of human beings with a common goal and new values founded in respect.

You may call this a miracle, but it is incredible what can be achieved when you work from a foundation of “at the level of respect all people are equal”.

Fellow BW Brian Moore and his wife Arthie of Mthimkhulu International took our team through an amazing rollercoaster of a weekend.
Not only did we learn more about ourselves, our other team members, the ways we learn and communicate and our different personalities but we had FUN!!

Never would I have imagined our team dancing the Macarena in unison on a cold Sunday morning on a converted train platform in Cape Town!

I would recommend Mthimkhulu International and this experience to all businesses and teams without hesitation.

Brian and his team were absolutely wonderful. They have a way of relating to people on the level they can understand and feel comfortable with and help you to stretch further than you ever imagined possible while still feeling safe and respected.

Under their guidance past issues were cleared and a way forward was mapped out.

This past weekend a new unified team was born.
Viva C&S Viva! Imphilo Enhle! Yes, Life is Beautiful!

(Impilo Enhle means beautiful life in IsiXhosa - the mother tongue of Nobel Laureates Nelson Mandela and Archbishop Desmond Tutu.)


International Teambuilding that works, and works and works

Teambuilding Projects

And whilst you are looking for info on Team conflict management - please visit our Teambuilding South Africa Blog!

Wednesday, April 30, 2008

Our Own New York Taxi Driver!

All people are looking for, is a little respect and recognition; 4 steps to getting more from life.

Our Los Angeles shuttle driver looked bemused, after we had greeted and thanked our hotel porter, in Mexican.

“I thought you guys were from South Africa. Where did you learn Mexican?” He asked.
“Right here, in LA.” I answered.
“How long have you been here”, he asked.
“Two days”, I answered.
“Well, that is incredible! I’ve been here 45 years, and you know more than I do.” He shook his head in amazement, as we set off towards Hollywood Boulevard.

As we traveled down the road, we spoke of our journey through the USA, and how a little respect had built some great friendships. When we arrived in New York, we were guided to Pennsylvania station by a lady - suitcases loaded with South African wine. She was incredibly gracious and kind.

At Penn. station we boarded our first unmarked taxi, to our first rather scary Manhattan hotel. We asked the taxi driver where he was from and what his name was. “Hamid” - he responded, “and I am from Morocco. Where you from?”

“As salaamu alaikum Hamid.”
“Wailakum as salaamu.” he responded.

We greeted and found out how each other were, as we travelled through the busy New York traffic. We found out how long he had been in New York, where his family was and lots of other really human info. We told him that we ran team-building in South Africa. As we chatted, we asked if we could get his phone number, so that we could call him when we needed him. At the end of our journey, he gave us his number and we paid him for the trip.

The next morning, Arthie phoned him. “Ah, the South Africans, he said. And he was perfectly on time, outside our hotel. Off we went to Macy’s. Upon our arrival, we asked what the fee was.
“Twenty dullah,” he said, “You are on vacation.”

Hamid became our friend, our guide and on every occasion - bar the trip to the airport - charged us $20. He would be there at night and in the morning. He was our saviour. We respected him and he respected us. We learnt so much about this very private man from our conversations, and he about us. How many other people have had their own private New York Taxi driver?

Pat, our Irish American, taxi driver nodded and shook his head. He had never heard of that before - “New York taxi drivers are renowned for their focus on money, not on people. That is amazing!”

“And there is more ,” I told Pat. “When we were in Las Vegas, we had a taxi driver as our witness at our wedding!” We looked at each other and laughed, at the wonderful memory.

“No way!” said Pat, “tell me about it,” laughed the big, jovial 3rd generation American. (His grandfather had emigrated to the USA from Ireland, as a young man.)

Arthie took up the story, “As we left Flamingo Casino, we decided to find a chapel and get married again. (This is our 6th wedding to each other.)”
“Never divorced?”
“No, we just love to celebrate our love for each other through weddings and re-affirming our vows.” She continued, “As we stepped out of the hotel, the Concierge stepped up, and asked if we needed a taxi, and where we were going to. He was quite shocked when we told him that we needed to find a chapel, to get married. He asked the taxi driver, if he could do it. The taxi driver nodded, and we climbed in.”

Pat laughed, “And then you asked all about him, didn’t you?

Arthie laughed, “How’d ya know? How’d ya know?” He laughed and settled back to listen to her.

“So, Jahed - who was from Iraq - called his controller on the radio. “You know that chapel downtown, you told me about? I need the address.” After a little time and some strong words, with the controller, Jahed said. “I got it.”

A short while later, we arrived at the Stained Glass Wedding Chapel. Jahed switched off the taxi meter, for the duration of the wedding. Within about 15minutes - we were set and ready for our wedding - dressed in our denims and sneakers. The organisers tried to hire a wedding dress and tuxedo - for about $200 dollars each - but we wanted a quick wedding, without finery!

A short while later a little old lady, in a wig arrived. She was the minister. 5 minutes later, and with some very beautiful words, that we had repeated to each other - we were wed! And Jahed was our witness.”

Pat laughed, his deep Irish laugh and shook his head!

I carried on, “And we got his phone number too. But never needed to use his services again. We had tried another taxi driver - from Ethiopia, but he was really rude. He got the standard tip, and complained bitterly about it. A little respect goes a long way! And disrespect takes you nowhere.”

Pat looked at us in the mirror, and said, “You guys are a true example to us all. You will never want for anything.” We thanked him.

As we drove Pat spoke of his life, the recent death of his father - and how he was handling that. As we drew near Hollywood, he asked us where we wanted to be dropped off. We told him that we had just attended an amazing conference, on building our team-building company, and internet businesses.

“Wherever the red tourist buses are based”, said Arthie. “Oh look, there is one now.”

Our new friend, swung into action and chased the bus. When it came to a halt, he bounded out and asked the driver how we could get on! He was helping his new friends out and was going to do everything that it took to get us on that bus.

And indeed, that is what happened. We wished Pat well, “The top of the morning to you, Pat!” And he hung his head a little, and said, “You speak more Irish than I do.”

Arthie and I have built friendships and relationships, around the World, simply by respecting other people.

4 simple tips to get more from your life.

1) Care More - Life is not only about you. Start to greet people, and treat people, in the way that they want to be greeted and treated. Learn their languages - do not demand to hear yours. Ask about them, talk far less of your self.

2) Give More - Don’t be afraid to help others, be it by listening, caring and even sharing. Don’t always go with the “standard tip.” Look for ways that you can give, rather than seek ways to get. And you shall receive!

3) Love More - You are perfect as you are, however Life rewards action and not thought. When you really begin to like and accept who you are, in every way, then you are able to be more loving. When you love more - you are loved more.

4) Thank More - Live in a permanent state of gratitude. Be thankful for each breath that you take. Be grateful for your family and your friends - AND tell them. Thank people for every thing that they do. Humbly thank people for their compliments. Develop an “attitude of gratitude”, and the world will reward your thankfulness.

Arthie Moore and Brian V Moore
“At the level of respect, all people are equal.”
Durban, South Africa.
30th April 2008

Sunday, April 20, 2008

Talk straight, talk clearly and talk with respect.

Building teams and reducing social and workplace conflict.

In our International and South African teambuilding, we create an environment of respect. The following stories show just how important it is to be clear and open when communicating.

As the lift descended the two Zulu ladies made their observations of my well-rounded figure...

"Hawu! We sisi! Uwubonile umkhaba? (Gee Sister have you noticed the stomach.)

"Yebo, ngiwubonile. Yinkinsela yempela - sengathi inemali eningi!" (Yes, I have noticed it. Clearly a wealthy person - I'd imagine he has plenty of money)

All this gossip happened in front of me, as they innocently watched the floor indicator panel. I bided my time and as the two ladies prepared to leave the lift, I spoke to them in Zulu. "Sobuye sibonane bomama." (I will see you ladies around some time.)

"Hawu! Hawu!" They squealed in shock. "We didn’t know that you could speak Zulu!"
The event reminded me of similar events where people use their "superior" use of language to make negative observations of people.

Many years ago I used the services of a UK born dentist. I had an afternoon session with him. I had earlier washed my mouth out at a supermarket rest-room after eating a sandwich for lunch. It was not enough. He peered into my mouth and pronounced to his assistant, "It is a foggy day in Liverpool."

In his English way he had said that I had not brushed my teeth. I was very embarrassed and he lost me as a client and a number of others who I spoke to about the event.

In a recent training course my beautiful Hindu wife and I were subjected to abuse from a small group of England born delegates. In loud and profane tones they proceeded to malign the "Indians" and their "ability to speak the truth". This in the round about and sarcastic manner of certain English people. Very little is said directly. We are however well travelled and understood perfectly. As facilitators we have to be fair, pleasant and respectful to all of our delegates. Any mention of their meanness would reduce the programme to a series of personal attacks. It took us both a lot of internal and interpersonal talk to get close to our normal warm level of communication.

At an earlier course three of the many Afrikaners, on a Celebrating Humanity© course, walked into the conference venue and made similar attacks on Arthie and the programme itself. This time it was in Afrikaans. They too never believed that we could understand and speak their language. Their embarrassment was very visible as the programme unfolded with both of us speaking English, Zulu and Afrikaans.

Numerous African people from our many language groups speak of the way certain English speaking South Africans "Shaya ‘ma angles." (To speak indirectly and in a round about way.)

It is an old English habit to lighten the criticism and talk around a challenge, so as not to hurt feelings. Often the hurt is greater because no-one besides the speaker understands the true message until much later.

Some people find it necessary to joke in sexual manner. Their jokes are often below the belt and cause great embarrassment to their colleagues and friends who do not discuss these matters outside of their bedrooms. Most African and Eastern groups do not appreciate such jokes. Others try to get their laughs by bringing down "groups" of people. By race, by colour, by language, by religion and even by hair colour.

The message here is all about respect.

When we isolate ourselves into our common groups and use our cleverness to "secretly" or "publicly" attack others, we damage our ability to develop good working relationships. When we try not "to hurt others feelings", we often cause more pain than we would have by straight talk and without rancour. When we use our own "language" to communicate our jealousy or meanness towards those who communicate in other languages, we often isolate ourselves. When we joke in a manner that is sexual or which brings down other people, we bring ourselves, the listeners and our country down.

We live in a wonderful multi-lingual, multi-cultural and multi-spiritual land. All of our people have a right to respect and dignity. All of us have a duty to be respectful and dignified. One huge step of our journey, to a united land, will take place when begin to tell funny jokes that do not demean, or disrespect other people. And another gigantic step will take place when we talk straight, talk clearly and talk with respect.

And in this way we will ensure the success of organisations, International or South African and that teambuilding lasts. And workplace conflict is dramatically reduced.