Conflict will often arise in the workplace, when we cross into team members "domains", the special little side-empires that they have built. Their "departments", or their offices. They live in fear that this space will be changed, by those around them.
They live in a small space, and suffer their pains alone. They believe that no-one else has felt their pain. And they feel the need t0 fight to protect their turf and keep their pain, as a reason to live.
I was on one of the Isles of Aran, off the West Coast of Ireland, yesterday - with my beautiful wife, Arthie.
We were taken on a tour of the island by a man, on his horse and carriage... His name was McDonnel and a very talkative man was he. He explained at length about his 100 year old carriage, where it came from, how it was made and how it was built with special wood. "Steamed it to bend it, they must have." he said - a number of times.
As we went along the beautiful, rock-walled roads, he began to discuss every aspect of the road, and how "they" could make it better.
As each vehicle, bicycle and person entered into his 5 mile "domain", he complained. They should not be on his road, they should move over...etc.
When a mini-bus needed to pass, he told us, "They shouldn't be here. It's not right. They are too big for the road." He almost shouted under his wind-burnt lips.
As he went he commisserated with Jimmie, his beautiful horse. And if Jimmie could talk, he would complain about the stopping, too. His head bounced high, after each stop - he too was on Jimmie's (McDonnels's) road.
Now I understood McDonnel, I could see how this was his whole world was wrapped into those short and beautiful 5 miles of road. I could understand why he repeated himself to me - because surely, I would never understand - I was not from McDonnel's road, or the Isles of Aran. McDonnel earns about 50 Euro per day (+-R600), for the one trip that he and Jimmie will make.
Poor McDonnel. Alone, in his perception, saddened by his circumstance, because all of his life was based in his little road. Alone by choice, and looking for somewhere or somebody to blame.
This is one of the many challenges that we face in the workplace and can be likened to departmentalism.
Enjoy,
Brian